70% Retention Gain with Custom Employee Onboarding Video

Aug 6 / ABT Learning Team

The Cost of Ineffective Onboarding

Did you know that companies lose millions every year due to poor onboarding? 

According to Gallup, only 12% of employees strongly agree that their organization does a great job onboarding new hires. The result? Dropped productivity and increased employee turnover.

One key reason? Traditional onboarding methods don’t stick. Printed manuals and generic slide decks often overwhelm or bore new hires. What today’s employees need is engaging, relevant content that supports learning retention from day one.

Why Video Onboarding Works Better

Multiple studies highlight that video-based onboarding significantly improves knowledge retention. According to Panopto, employees are 75% more likely to watch a video than read documents, and organizations that use onboarding videos have seen retention rates increase by up to 82%.

But not all onboarding videos are effective. The real impact happens when videos are customized to align with the specific job role, company culture, and unique learning needs of your employees.

Research-Based: Up to 70% Retention Improvement

Effective onboarding consistently delivers real results. 

SHRM reports up to 82% higher retention with comprehensive programs, while structured onboarding boosts long-term retention by 58%. Companies like Marriott and HubSpot have seen 50–60% retention gains through personalized experiences.


These findings underscore the impact of custom employee onboarding videos—when built with interactivity, relevance, and scalability, they can drive up to 70% improvement in employee retention.

Key Drivers of Onboarding Video Effectiveness

Here are key elements that drive onboarding video effectiveness:

  • Relevance to the job role – Tailored to specific responsibilities and tools used in the role
  • Realistic scenarios – Using real-life workplace examples to build employee confidence
  • Standardized messaging – Ensures every employee gets the same, high-quality information
  • Short and modular content – 3–5 minute segments improve focus and are easy to revisit
  • Interactive elements – Quizzes, surveys, and reflection points reinforce learning
  • Mobile-friendly & on-demand access – Supports remote and hybrid work environments
  • Measurable outcomes – Engagement data and feedback loops help optimize the onboarding process

When these elements are integrated into a custom employee onboarding video, organizations can deliver scalable, consistent onboarding while dramatically improving the learning experience.

ABT Learning’s Corporate Onboarding Solution

At ABT Learning, we specialize in customized learning content—including custom employee onboarding videos that are tailored to your people, culture, and business objectives.

Our video onboarding solutions are:

  • Built to align with your training objectives
  • Fully branded and reflect your company’s tone and value
  • Designed with interactive, mobile-friendly elements
  • Grounded in best practices for employee training retention
  • Scalable to support onboarding at any size


Whether you're onboarding 10 or 1,000 new hires, our corporate onboarding solutions help you improve employee retention and accelerate productivity: from day one.

Ready to Improve Employee Retention?

Generic onboarding no longer meets the needs of today’s workforce.

Let ABT Learning help you deliver a custom employee onboarding video that transforms how your team learns, performs, and grows.

Talk to our team and discover how customized onboarding videos can create lasting business impact.

References:

American Eagle. (2025). Leveraging HubSpot for Customer Retention Across Platforms. https://www.americaneagle.com/insights/blog/post/leveraging-hubspot-for-customer-retention-across-platforms 

Formaloo. (2024). How onboarding surveys can increase employee retention. https://www.formaloo.com/blog/how-onboarding-surveys-can-increase-employee-retention 

Panopto. (2024). How Video Onboarding Impacts Retention And Productivity. https://www.panopto.com/blog/how-onboarding-with-video-impacts-retention-and-productivity/ 

SHRM Business. (2023). Onboarding: The Key to Elevating Your Company Culture. https://www.shrm.org/executive-network/insights/onboarding-key-to-elevating-company-culture 

Gallup. (2018). Why the Onboarding Experience Is Key for Retention. https://www.gallup.com/workplace/235121/why-onboarding-experience-key-retention.aspx 

Mediawide. Onboarding Videos. https://www.mediawide.com/solutions/use-cases/onboarding-videos/