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Meningkatkan Kualitas Produk melalui Customer Feedback
Training ini membahas mengenai cara untuk memenuhi ekspektasi customer dengan memanfaatkan voice of customer untuk meningkatkan performa bisnis Anda. Di dalam training ini dijelaskan mengenai apa itu voice of customer, tipe, dan aspeknya.
WHAT'S INCLUDED ?
Outstanding features for highly customizable Courses, Units, Lessons, and Quizzes.
FOR EVERYONE
Who support offline education with breakthrough online instruction.
UNIQUE LEARNING PATHS
We guarantee you an exceptional experience with flexible learning paths and professional guidance.
ASSIGNMENTS
We will check your deliverables and grade your performance.
DISCUSS WITH OTHERS
Participate in our online forum, share thoughts and ideas, increase connection, get help with your studies.
Patrick Jones - Course author
Indah Widi Astuti Waluyo
Customer Associate Manager at ZALORA
Indah Waluyo adalah seorang Customer Service Associate Manager dari salah satu e-commorece ternama di Indonesia dan sudah emmiliki pengalaman dibidang customer service selama lebih dari 8 tahun.
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